If you are a customer of HeronAI, subscriber to our online service, on our application “App” or a prospect, or, if you are a visitor of our website heron-ai.com, this Policy applies to you.
You can ask us to erase the data we hold about you, that you or our third-party partners provided to us, if it is no longer necessary for you to use HeronAI and to comply with our legal obligations.
You can obtain a copy of the data HeronAI holds about you. As a data anaytics company, we process an important amount of data. Hence, we might ask you to precise what type of data set you may want to access to better scope your request.
You can ask us to stop using your data for direct marketing purposes. We will stop using your data for direct marketing purposes as soon as we receive your request.
You can ask us to correct or complete the data we hold about you. We will correct or complete the data we hold about you as soon as we receive your request.
You have the right to lodge a complaint regarding the use of your data. Please tell us first, we will make our best efforts to address your concern. If you think we failed in this, you can address your concern to the Data Protection Authority of your country.
We collect your email address when you subscribe to our waiting list. We use this data to follow-up with you regarding your interest in our services. We also use this data to send you updates about our services and our company. You can unsubscribe from our mailing list at any time by sending us an email (see contact details below).
Heron AI cares about the security of your Personal Information, and we make reasonable efforts to ensure a level of security appropriate to the risk associated with the processing of your Personal Information. We maintain organizational, technical, and administrative procedures designed to protect your Personal Information against unauthorized access, deletion, loss, alteration, and misuse. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you believe that your interaction with us is not secure, please contact us immediately. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from HeronAI. Your privacy settings may also be affected by changes to the functionality of third-party sites and services that you add to the Heron AI Service, such as single sign on. Heron AI is not responsible for the functionality or security measures of any third party. Upon becoming aware of a breach of your Personal Information, we will notify you as quickly as we can and will provide timely information relating to the breach as it becomes known in accordance with any applicable laws and regulations or as is reasonably requested by you.
Designated members of our staff may access Personal Information to help our customers with any questions they have, including help using our Services, investigating security issues, or following up on bug fixes with a customer.
Except as set out below, we do not sell, trade, or otherwise transfer to outside parties your Personal Information.
If you would like to submit a data rights request (also known as a data subject access request), please email email@example.com.