Privacy Policy

Overview :

This Privacy Policy explains our practices regarding the collection, use and disclosure of information that we receive through our Services. This Privacy Policy does not apply to any third-party websites, services or applications, even if they are accessible through our Services.

To whom this policy applies?

If you are a customer of HeronAI, subscriber to our online service, on our application “App” or a prospect, or, if you are a visitor of our website heron-ai.com, this Policy applies to you.

Your data, your rights and choices

You can ask us to erase the data we hold about you, that you or our third-party partners provided to us, if it is no longer necessary for you to use HeronAI and to comply with our legal obligations.

You can obtain a copy of the data HeronAI holds about you. As a data anaytics company, we process an important amount of data. Hence, we might ask you to precise what type of data set you may want to access to better scope your request.

You can ask us to stop using your data for direct marketing purposes. We will stop using your data for direct marketing purposes as soon as we receive your request.

You can ask us to correct or complete the data we hold about you. We will correct or complete the data we hold about you as soon as we receive your request.

You have the right to lodge a complaint regarding the use of your data. Please tell us first, we will make our best efforts to address your concern. If you think we failed in this, you can address your concern to the Data Protection Authority of your country.

Why do we collect your personal data and how?

We collect your email address when you subscribe to our waiting list. We use this data to follow-up with you regarding your interest in our services. We also use this data to send you updates about our services and our company. You can unsubscribe from our mailing list at any time by sending us an email (see contact details below).

We protect your data

HeronAI cares about the security of your Personal Information, and we make reasonable efforts to ensure a level of security appropriate to the risk associated with the processing of your Personal Information. We maintain organizational, technical, and administrative procedures designed to protect your Personal Information against unauthorized access, deletion, loss, alteration, and misuse. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you believe that your interaction with us is not secure, please contact us immediately. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from HeronAI. Your privacy settings may also be affected by changes to the functionality of third-party sites and services that you add to the Heron AI Service, such as single sign on. HeronAI is not responsible for the functionality or security measures of any third party. Upon becoming aware of a breach of your Personal Information, we will notify you as quickly as we can and will provide timely information relating to the breach as it becomes known in accordance with any applicable laws and regulations or as is reasonably requested by you.

Who at Heron AI may access your Personal Information?

Designated members of our staff may access Personal Information to help our customers with any questions they have, including help using our Services, investigating security issues, or following up on bug fixes with a customer.

Do we disclose any information to outside parties?

Except as set out below, we do not sell, trade, or otherwise transfer to outside parties your Personal Information.

We use your information to :

  • We may share your Personal Information with other companies owned by or under common ownership as HeronAI, which also includes our subsidiaries (i.e., any organization we own or control).
  • These companies will use your Personal Information in the same way as we can under this Privacy Policy, unless otherwise specified.
  • We may disclose your Personal Information to third-party service providers (for example, payment processing and data storage and processing facilities) that we use to provide the Services.
  • We limit the Personal Information provided to these service providers to that which is reasonably necessary for them to perform their functions, and we require them to agree to maintain the confidentiality of such Personal Information.
  • We may contract with third-party service providers to assist us in better understanding our Site visitors.
  • These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
  • We may also release your Personal Information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.
  • In the event that we enter into, or intend to enter into, a transaction that alters the structure of our business, such as a merger, reorganization, joint venture, assignment, sale, or change of ownership, we may share Personal Information for the purpose of facilitating and completing the transaction.

Your Consent

By using our site, you consent to this Privacy Policy.

Contacting Us

If you would like to submit a data rights request (also known as a data subject access request), please email daphne@heron-ai.com.